Tips for Choosing a Plumber
Plumbing situations don’t happen everyday, but when they do, research is key to finding the right plumber. Emergency or not, we need to know the people we’re dealing with. Choosing a good plumber always pays off in the end, not only in terms of fixing the current problem but also in preventing further issues in the future.
When searching for a plumber, consider the following:
Plumbers are not created equal, and one of the most important areas in which they differ is experience. While there are many new and competent plumbers, seasoned ones are always worth going for.
For one, it takes experience to handle a variety of plumbing scenarios with success. And because they have been in business for long, they have probably also gained customer service expertise, especially in fulfilling warranties. If a plumber has been around in this compettive business for no less than five years, it’s a positive sign.
Professional plumbers are required to have a license to practice their trade. This goes without saying that you should never hire an unlicensed plumber, and when someone tells you they’re licensed, look for proof.
Make it a point to hire a plumber who has liability and worker’s compensation insurance. This will free you from responsibility when a worker hurts himself or there is accidental property damage on site. In some states, plumbers also need bonding, so do look into this as well.
When considering to hire a plumber, ask for client references. Aside from technical expertise, you also need trustworthiness from the person or team you hire. You don’t want to have a potential criminal spending one minute in you home. If the plumber is unwilling to provide references, they’re probably hiding something.
Find out the quality of customer service that a plumber provides. This is typically a sign of their professionalism as a whole. Read reviews on trusted consumer websites. Additionally, call the plumber yourself and pay attention to how they handle your call.
Lastly, when hiring a plumber, pick someone who will be a pleasure to work with, especially if the job is long-term. You don’t want to get stuck with someone you’re uncomfortable with, no matter how great their reviews may be.
Many people who deal with plumbing emergencies tend to hire the first plumber who comes their way. As it is an emergency, there will probably be no time to spend to research good prospects. This makes it wise to find a good plumber before anything comes up.